Terms & Conditions

Effective Date: 1st July, 2025 | Last Updated: 1st July, 2025

Welcome to Bhinn — a jewellery brand by Bhinn Associates. By accessing or using our website at www.bhinn.in, browsing our collections, or completing a purchase, you agree to be bound by the following Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you (the customer) and Bhinn Associates. We reserve the right to update or amend these Terms at any time without prior notice. Continued use of the website after changes are posted shall constitute your acceptance of the revised Terms.

About Us

Bhinn Associates is a jewellery brand operating under the brand name Bhinn, incorporated and registered in India. Our registered office is located at A-17 Galaxy Kunj, Nawada Extension, New Delhi – 110059. We sell jewellery and related products through our online store at www.bhinn.in.

For any queries relating to these Terms, you may contact us at: Email: bhinnbynancy@gmail.com | Phone / WhatsApp: +91 83688 26568

Eligibility to Use This Website

By using this website, you confirm and warrant that:
You are at least 18 years of age, or accessing the website under the supervision of a parent or legal guardian.
You are legally capable of entering into binding contracts under applicable Indian law.
You are not prohibited from accessing or using the website under any applicable law or regulation.
All information you provide to us — including your name, address, email, and payment details — is accurate, current, and complete.
We reserve the right to refuse access to or cancel orders from any user who we believe has violated these Terms or applicable laws.

Products & Pricing

Product Descriptions

We take great care to ensure that all product descriptions, images, dimensions, and material details are as accurate as possible. However, due to the nature of handcrafted jewellery and differences in screen calibration, the exact appearance of pieces — including colour and texture — may vary slightly from what is displayed online.

Handcrafted and artisan pieces may carry minor natural variations. These are not defects — they are a mark of genuine craftsmanship and are to be expected.

Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice. The price applicable to your order is the price displayed at the time of placing the order.

Bhinn Associates reserves the right to correct any pricing errors that may appear on the website, even after an order has been placed. In the event of a pricing error, we will notify you and give you the option to confirm the order at the correct price or cancel it for a full refund.

Product Availability

All products on our website are subject to availability. We do not guarantee the availability of any product. In the event that a product you have ordered is out of stock or unavailable, we will notify you and offer you an alternative, a store credit, or a full refund.

Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products at the listed price and under these Terms. An order confirmation email does not constitute our acceptance of the order — acceptance occurs only when the product is dispatched.
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases where:
The product is no longer available.
There is an error in the product listing, price, or description.
We have reason to believe the order is fraudulent or in violation of these Terms.
You will be notified promptly if your order is refused or cancelled, and any payment made will be refunded.

Payments

All payments are processed through secure third-party payment gateways. We accept major debit and credit cards, UPI, net banking, and popular digital wallets, as listed at checkout.

By completing a purchase, you confirm that you are the authorised user of the payment method used. Bhinn Associates does not store any card or banking information on its servers — all such data is handled exclusively by our payment gateway partner in accordance with applicable data security standards.

In the event of payment failure, please do not attempt multiple transactions without confirming the failure with your bank. If your account is charged but the order is not confirmed, contact us within 48 hours with proof of payment and we will resolve the matter.

Intellectual Property

All content on this website — including but not limited to text, images, graphics, product designs, logos, icons, and the overall website layout — is the exclusive intellectual property of Bhinn Associates or its licensed partners. All rights are reserved.

You may not reproduce, distribute, republish, display, transmit, or modify any content from this website without our prior written permission. Unauthorised use of our intellectual property may result in legal action.

You are permitted to view and print content from this website for personal, non-commercial use only.

User Conduct

By using our website, you agree not to:
Use the website for any unlawful purpose or in a way that contravenes applicable laws.
Submit false, misleading, or fraudulent information.
Upload or transmit viruses, malicious code, or harmful content.
Engage in any activity that could damage, disable, or impair the website or interfere with other users' access.
Bhinn Associates reserves the right to suspend or terminate access for any user who violates these conditions, without notice.

Third-Party Links

Our website may contain links to third-party websites or services. These are provided for your convenience and information only. Bhinn Associates does not control, endorse, or take responsibility for the content, privacy practices, or terms of any third-party website. We encourage you to review the terms and privacy policies of any third-party site you visit.

Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that the website will be error-free, uninterrupted, or free from viruses or other harmful elements. While we make every effort to ensure accuracy, we do not guarantee that product descriptions, pricing, or other content are completely error-free.

Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, specifically the laws applicable in the state of Delhi. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

In the event of a dispute, we encourage customers to first contact us directly at bhinnbynancy@gmail.com so that we may attempt to resolve the matter amicably before resorting to formal legal proceedings.

Changes to These Terms

Bhinn Associates reserves the right to revise these Terms & Conditions at any time. The updated Terms will be posted on this page with a revised effective date. We recommend reviewing this page periodically. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms & Conditions, please reach out to us:

Email: bhinnbynancy@gmail.com

Phone / WhatsApp: +91 83688 26568

Address: A-17 Galaxy Kunj, Nawada Extension, New Delhi – 110059

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We appreciate your support and are dedicated to providing you with the best products and service. We look forward to serving you again!