Privacy Policy
Effective Date: 1st July, 2025 | Last Updated: 1st July, 2025
Your privacy matters to us. This policy explains what personal information we collect, how we use it, and the choices available to you. Please read it carefully.
At Bhinn (operated by Bhinn Associates), we are committed to protecting your personal information and your right to privacy. When you visit www.bhinn.in or make a purchase from us, you trust us with your personal data. We take that responsibility seriously.
This Privacy Policy applies to all information collected through our website, as well as any related communications, including sales, marketing, and customer support.
How We Use Your Information
- We use the information we collect for the following purposes:
- To process and fulfil your orders, including payment processing, shipping, and delivery.
- To communicate with you regarding your order status, confirmations, tracking updates, and post-purchase support.
- To respond to your queries, customisation requests, or complaints.
- To personalise your shopping experience on our website.
- To send you marketing communications — such as new collection launches, offers, and brand updates — but only where you have opted in or where permitted by law.
- To improve our website, products, and services based on aggregate usage patterns and feedback.
- To detect, prevent, and investigate fraud, security breaches, or violations of our Terms.
- We will never use your personal information for purposes beyond those listed above without your prior consent.
Legal Basis for Processing
- Where applicable under Indian law (including the Information Technology Act, 2000 and associated rules), we process your personal data on the following legal bases:
- Performance of a contract — to fulfil your order and deliver our services.
- Legitimate interests — to operate and improve our business in a way that does not override your rights.
- Consent — for marketing communications and non-essential cookies, where we seek your opt-in.
- Legal obligation — to comply with applicable laws and regulatory requirements.
Sharing Your Information
Bhinn Associates does not sell, rent, or trade your personal information to any third party for their marketing purposes. We share your data only in the following limited circumstances:
Service Providers
We share your information with trusted third-party service providers who help us operate our business, including:
- Payment gateway providers (for secure transaction processing)
- Logistics and courier partners (for order fulfilment and delivery)
- Email and communication platforms (for order confirmations and marketing emails)
- Website hosting and analytics providers
- All service providers are contractually required to handle your data securely and only for the purposes for which it was shared.
Legal Compliance
We may disclose your information where required to do so by law, regulation, court order, or government authority, or where we believe such disclosure is necessary to protect the rights, property, or safety of Bhinn Associates, our customers, or others.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent website notice before your data is transferred and becomes subject to a different privacy policy.
Data Retention
- We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically:
- Order and transaction data is retained for up to 7 years as required by applicable tax and accounting laws.
- Customer account data is retained for as long as your account remains active, plus a reasonable period thereafter.
- Marketing preferences are retained until you unsubscribe or withdraw consent.
- When your data is no longer required, we securely delete or anonymise it.
Your Rights
- Depending on applicable law, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal retention obligations.
- Object to or restrict the processing of your data in certain circumstances.
- Withdraw consent at any time (where processing is based on consent).
- To exercise any of these rights, please contact us at bhinnbynancy@gmail.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Children's Privacy
Our website and products are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a person under 18, we will delete it promptly. If you believe a minor has provided us with personal data, please contact us immediately.
Links to External Sites
Our website may contain links to external third-party websites. This Privacy Policy applies only to our own website. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically. Material changes will be communicated via email or a website notification.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our Data Manager:
Email: bhinnbynancy@gmail.com
Phone / WhatsApp: +91 83688 26568
Address: A-17 Galaxy Kunj, Nawada Extension, New Delhi – 110059
We are committed to resolving any privacy concern within a reasonable timeframe. If you are unsatisfied with our response, you may approach the relevant data protection authority.
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